Shipping policy

Shipping Policy

At NORDA, we want your shopping experience to be smooth and hassle-free. Since our products are fulfilled on-demand through trusted partners, shipping times and methods may vary depending on the product and destination.

Processing Time

  • Orders are processed within 2–5 business days. Delivery times: EU/US/Canada 5–10 business days, International 7–20 business days

  • Each item is made to order, ensuring quality and reducing waste.

Shipping Times

  • Domestic Orders (Europe, US, Canada): 5–10 business days.

  • International Orders: 7–20 business days, depending on the destination and customs clearance.

  • Please note that delivery times are estimates and may vary during peak seasons, holidays, or unforeseen delays (e.g., customs or courier disruptions).

Shipping Costs

  • Shipping costs are calculated at checkout based on product weight, size, and delivery location.

  • We occasionally offer free shipping promotions, which will be clearly displayed on our store.

Multiple Shipments

Since we work with multiple fulfillment providers, your order may arrive in separate packages if it includes products from different collections. Don’t worry—this is normal, and you’ll receive tracking information for each shipment.

Tracking Orders

Once your order is shipped, you’ll receive a tracking number via email. You can track your package directly through the courier’s website.

Customs & Import Duties

  • International customers are responsible for any customs fees, import duties, or taxes imposed by their local government.

  • NORDA is not liable for delays caused by customs.

Missing or Delayed Orders

  • If your order has not arrived within 30 days of the estimated delivery date, please contact us.